Frequently Asked Questions:

    1. If I am registered and have paid, is it possible to request a refund due to force majeure?
      Answer: A refund of 50% of the registration cost may be requested due to force majeure, provided that a written request explaining the reasons is sent to contacto@smcn.org.mx at least two months prior to the event. The deadline for receiving these requests is May 24, 2025, before 6:00 PM. No exceptions.

 

    1. Is it possible to pay membership fees on the same registration page?
      Answer: NO, to make your membership fee payment, you must contact Irving Reyna.
      Address: Miami #47, Col. Nápoles, Benito Juárez, 03810 Mexico City, CDMX, Mexico
      Email: contacto@smcn.org.mx
      Phone: +52 (55) 5543 0013
      Hours: Monday to Friday, 09:00 AM – 06:00 PM.

 

    1. Can I contact someone for assistance with questions regarding the registration platform?
      Answer: Thank you for your question. We provide the phone number of our registration platform provider for any inquiries related to that process: +52 1 33 3106 3681.

 

  1. Is there another payment method available for my attendance registration at the congress?
    Answer: Currently, we can only offer payment via credit or debit card through our website.